Privacy Policy

Last updated: April 5, 2026

1. Information We Collect

HoxFitness collects the following types of information:

  • Account Information: Email address, name, password (encrypted)
  • Billing Information: Payment details processed securely through Paddle (we do not store credit card numbers)
  • Usage Data: Workout programs, client data, progress logs, and communications you create within the platform
  • Technical Data: IP address, browser type, device information, and usage analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the HoxFitness service
  • Process payments and manage subscriptions
  • Send service-related notifications and updates
  • Improve our platform and develop new features
  • Respond to customer support requests
  • Detect and prevent fraud or abuse

3. Data Sharing and Third Parties

We do not sell your personal information to third parties.

We share data only in the following limited circumstances:

  • Payment Processing: Billing information is processed by Paddle, our payment gateway
  • Service Providers: We use Supabase for database hosting and Vercel for application hosting
  • Legal Compliance: We may disclose information if required by law or to protect our legal rights

4. Data Security

We implement industry-standard security measures to protect your data, including: encryption in transit (HTTPS), encrypted password storage, and secure database access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications (we don't send marketing emails without consent)

To exercise these rights, contact us at support@hoxfitness.com

7. Cookies and Tracking

HoxFitness uses essential cookies to maintain your login session. We do not use third-party advertising cookies or tracking scripts. We may use analytics tools to understand how users interact with our platform to improve the service.

8. Children's Privacy

HoxFitness is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. International Users

HoxFitness is operated in the United States. If you are accessing the service from outside the United States, your information may be transferred to and processed in the United States. By using the service, you consent to this transfer.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@hoxfitness.com
HoxFitness
Privacy Compliance

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